[ 01 / 03 ]·API Pricing

Simple, predictable pricing

Pay per plan. Top up with credits. Credits never expire.

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Free

Try the API

$0
Capacity

Requests / month

Monthly quota included in plan

1,000

Requests / sec

Burst throughput ceiling

1

Max Inboxes

Active inboxes at any given time

10

WebSocket conns

Concurrent real-time email streams

Features

OTP Extraction

Auto-parse one-time codes from emails

Custom Domains

Register inboxes on your own domain

Domain Limit

Max verified custom domains per account

Webhooks

Real-time HTTP push on email arrival

MCP Access

Model Context Protocol for AI agents/LLMs

Attachments

Download email attachments via API

Real-time Email

Wait API — long-poll until email arrives

IMAP Access

Read inboxes in Apple Mail, Thunderbird, Outlook — port 993 TLS

POP3 Access

POP3 access for mail clients — port 995 TLS

Uptime SLA

Deliverability

MX Pool

Dedicated = lower latency & consistent delivery

Shared

~10–30s

Fresh Domains

Regularly rotated, not on blocklists

Inbox Retention

Anonymous (10h)
Observability & Debugging

Auth Flow Debugger

Real-time visual tracing for E2E tests

Timeline History

Retention for retroactive debugging

Failure Insights

Automated analysis of E2E failures

Testing Inboxes

Zero-latency tracking flag (isTesting=true)

Inbox Generator

Inbox Generator

Bulk-create inboxes + OTP token URLs in one call

Batch size / call

Max inboxes per single /generate call

Daily generation

Total inboxes you can generate per day

OTP token URL TTL

How long fceotp_ tokens stay valid; Growth/Enterprise can set custom TTL up to 365 days

parseCode=true

On-demand OTP extraction on token URL — Startup+ only (5 req/call)

wait=N (OTP token)

Hold connection on fceotp_ token URL until OTP arrives or timeout. Growth: max 15s · Enterprise: max 120s

Developer

CLI

fce CLI works on all plans

Support

Community

Developer

Scripts & testing

$10/mo
Capacity

Requests / month

Monthly quota included in plan

50,000

Requests / sec

Burst throughput ceiling

10

Max Inboxes

Active inboxes at any given time

25

WebSocket conns

Concurrent real-time email streams

Features

OTP Extraction

Auto-parse one-time codes from emails

Custom Domains

Register inboxes on your own domain

Domain Limit

Max verified custom domains per account

Webhooks

Real-time HTTP push on email arrival

MCP Access

Model Context Protocol for AI agents/LLMs

Attachments

Download email attachments via API

Real-time Email

Wait API — long-poll until email arrives

Yes (10 req/call)

IMAP Access

Read inboxes in Apple Mail, Thunderbird, Outlook — port 993 TLS

POP3 Access

POP3 access for mail clients — port 995 TLS

Uptime SLA

Deliverability

MX Pool

Dedicated = lower latency & consistent delivery

Shared

~10–30s

Fresh Domains

Regularly rotated, not on blocklists

Inbox Retention

24h
Observability & Debugging

Auth Flow Debugger

Real-time visual tracing for E2E tests

Timeline History

Retention for retroactive debugging

0h

Failure Insights

Automated analysis of E2E failures

Testing Inboxes

Zero-latency tracking flag (isTesting=true)

Inbox Generator

Inbox Generator

Bulk-create inboxes + OTP token URLs in one call

Inbox Generator

Batch size / call

Max inboxes per single /generate call

50

Daily generation

Total inboxes you can generate per day

500

OTP token URL TTL

How long fceotp_ tokens stay valid; Growth/Enterprise can set custom TTL up to 365 days

7 days

parseCode=true

On-demand OTP extraction on token URL — Startup+ only (5 req/call)

wait=N (OTP token)

Hold connection on fceotp_ token URL until OTP arrives or timeout. Growth: max 15s · Enterprise: max 120s

Developer

CLI

fce CLI works on all plans

Support

Email
🔥 Popular

Startup

Automation & production

$29/mo
Capacity

Requests / month

Monthly quota included in plan

250,000

Requests / sec

Burst throughput ceiling

25

Max Inboxes

Active inboxes at any given time

40

WebSocket conns

Concurrent real-time email streams

5
Features

OTP Extraction

Auto-parse one-time codes from emails

Custom Domains

Register inboxes on your own domain

Domain Limit

Max verified custom domains per account

1

Webhooks

Real-time HTTP push on email arrival

MCP Access

Model Context Protocol for AI agents/LLMs

Attachments

Download email attachments via API

5 MB

Real-time Email

Wait API — long-poll until email arrives

Yes (10 req/call)

IMAP Access

Read inboxes in Apple Mail, Thunderbird, Outlook — port 993 TLS

POP3 Access

POP3 access for mail clients — port 995 TLS

Uptime SLA

Deliverability

MX Pool

Dedicated = lower latency & consistent delivery

Dedicated

⚡ <1s

Fresh Domains

Regularly rotated, not on blocklists

Partial

Inbox Retention

24h
Observability & Debugging

Auth Flow Debugger

Real-time visual tracing for E2E tests

Timeline History

Retention for retroactive debugging

24h

Failure Insights

Automated analysis of E2E failures

Testing Inboxes

Zero-latency tracking flag (isTesting=true)

Inbox Generator

Inbox Generator

Bulk-create inboxes + OTP token URLs in one call

Inbox Generator

Batch size / call

Max inboxes per single /generate call

100

Daily generation

Total inboxes you can generate per day

2,000

OTP token URL TTL

How long fceotp_ tokens stay valid; Growth/Enterprise can set custom TTL up to 365 days

30 days

parseCode=true

On-demand OTP extraction on token URL — Startup+ only (5 req/call)

5 req/call

wait=N (OTP token)

Hold connection on fceotp_ token URL until OTP arrives or timeout. Growth: max 15s · Enterprise: max 120s

Developer

CLI

fce CLI works on all plans

CLI + Watch

Support

Email

Growth

High-scale workflows

$89/mo
Capacity

Requests / month

Monthly quota included in plan

1,000,000

Requests / sec

Burst throughput ceiling

50

Max Inboxes

Active inboxes at any given time

100

WebSocket conns

Concurrent real-time email streams

20
Features

OTP Extraction

Auto-parse one-time codes from emails

Custom Domains

Register inboxes on your own domain

Domain Limit

Max verified custom domains per account

10

Webhooks

Real-time HTTP push on email arrival

MCP Access

Model Context Protocol for AI agents/LLMs

60 ops/min

Attachments

Download email attachments via API

25 MB

Real-time Email

Wait API — long-poll until email arrives

Yes (10 req/call)

IMAP Access

Read inboxes in Apple Mail, Thunderbird, Outlook — port 993 TLS

IMAP · 5

POP3 Access

POP3 access for mail clients — port 995 TLS

POP3 · 3

Uptime SLA

Deliverability

MX Pool

Dedicated = lower latency & consistent delivery

Dedicated

⚡ <1s

Fresh Domains

Regularly rotated, not on blocklists

Regular

Inbox Retention

Pro (forever)
Observability & Debugging

Auth Flow Debugger

Real-time visual tracing for E2E tests

Live

Timeline History

Retention for retroactive debugging

168h

Failure Insights

Automated analysis of E2E failures

Testing Inboxes

Zero-latency tracking flag (isTesting=true)

Inbox Generator

Inbox Generator

Bulk-create inboxes + OTP token URLs in one call

Inbox Generator

Batch size / call

Max inboxes per single /generate call

500

Daily generation

Total inboxes you can generate per day

OTP token URL TTL

How long fceotp_ tokens stay valid; Growth/Enterprise can set custom TTL up to 365 days

up to 365dcustom

parseCode=true

On-demand OTP extraction on token URL — Startup+ only (5 req/call)

5 req/call

wait=N (OTP token)

Hold connection on fceotp_ token URL until OTP arrives or timeout. Growth: max 15s · Enterprise: max 120s

up to 15s10+ req/call
Developer

CLI

fce CLI works on all plans

CLI + Watch

Support

Priority

Enterprise

Business-critical systems

$199/mo
Capacity

Requests / month

Monthly quota included in plan

10,000,000

Requests / sec

Burst throughput ceiling

100

Max Inboxes

Active inboxes at any given time

Unlimited

WebSocket conns

Concurrent real-time email streams

100
Features

OTP Extraction

Auto-parse one-time codes from emails

Custom Domains

Register inboxes on your own domain

Domain Limit

Max verified custom domains per account

Unlimited

Webhooks

Real-time HTTP push on email arrival

MCP Access

Model Context Protocol for AI agents/LLMs

200 ops/min

Attachments

Download email attachments via API

50 MB

Real-time Email

Wait API — long-poll until email arrives

Yes (10 req/call)

IMAP Access

Read inboxes in Apple Mail, Thunderbird, Outlook — port 993 TLS

IMAP · 20

POP3 Access

POP3 access for mail clients — port 995 TLS

POP3 · 10

Uptime SLA

99.95% SLA
Deliverability

MX Pool

Dedicated = lower latency & consistent delivery

Dedicated

⚡ <1s

Fresh Domains

Regularly rotated, not on blocklists

Regular

Inbox Retention

Pro (forever)
Observability & Debugging

Auth Flow Debugger

Real-time visual tracing for E2E tests

Live

Timeline History

Retention for retroactive debugging

720h

Failure Insights

Automated analysis of E2E failures

Testing Inboxes

Zero-latency tracking flag (isTesting=true)

Inbox Generator

Inbox Generator

Bulk-create inboxes + OTP token URLs in one call

Inbox Generator

Batch size / call

Max inboxes per single /generate call

Daily generation

Total inboxes you can generate per day

OTP token URL TTL

How long fceotp_ tokens stay valid; Growth/Enterprise can set custom TTL up to 365 days

up to 365dcustom

parseCode=true

On-demand OTP extraction on token URL — Startup+ only (5 req/call)

5 req/call

wait=N (OTP token)

Hold connection on fceotp_ token URL until OTP arrives or timeout. Growth: max 15s · Enterprise: max 120s

up to 120s10+ req/call
Developer

CLI

fce CLI works on all plans

CLI + Watch

Support

Dedicated

Growth & Enterprise: Inboxes include permanent retention, fresh domain rotation, and private access at the backend level. Client-side features (ad-free UI, OTP chips) require a separate webapp Pro plan →

CLI on all plans. Live watching (fce watch, fce dev) requires Startup+. OTP extract (fce otp) requires Startup+.CLI docs →

Secure checkout via Paddle
200+ countries

14-day money-back guarantee (Paddle only)

Not satisfied? Full refund within 14 days (Crypto is non-refundable). Refund policy →

[ 02 / 03 ]·Credits — never expire

Need more capacity?

Credits never expire. Consumed automatically when you exceed your monthly quota.

$10

100,000 requests

$0.10 per 1k

$25

300,000 requests

$0.083 per 1k

$50

750,000 requests

$0.066 per 1k

$100

2,000,000 requests

$0.05 per 1k

Never expire

use whenever you need

Stackable

with any plan

Auto-consumed

after monthly quota

Any time

buy more anytime

[ 03 / 03 ]·FAQ

Frequently asked questions

Can we use pro features by just buying credits with no plans (free)?+

No. Features (OTP extraction, attachments, WebSocket, custom domains) are determined by your API plan only. Credits only add request capacity; they don't change your plan or unlock paid features.

What is the Auth Flow Debugger?+

Available on Startup and above, it's a visual dashboard that streams real-time events for your automated E2E tests. It tracks sub-millisecond latencies from when an email is received to when the OTP is extracted. Growth+ plans unlock longer timeline histories and automated failure insights.

Is there a guaranteed uptime SLA?+

Yes, the Enterprise plan includes a 99.95% uptime SLA with real-time monitoring, based on real production performance.

What's the difference between credits and API plans?+

Your API plan sets which features you get and your base rate limits. Credits only add extra request capacity on top of your monthly quota; they never expire and are consumed when you exceed your plan limit.

Do credits expire?+

No. Credits never expire. Top up once and use them whenever you need.

What happens when I hit my monthly limit?+

If you have credits, they are consumed automatically. If you have no credits, you'll receive HTTP 429 until the next reset or until you add credits.

Can I use my own domain?+

Yes, on Startup (1 domain), Growth (10 domains), and Enterprise (unlimited). Add and verify your domain in the dashboard; then register inboxes like user@yourdomain.com via the API.

Can I switch plans mid-cycle?+

Yes. Upgrades take effect immediately; you're charged a prorated amount. Downgrades take effect at the end of the current billing period.

What is the difference between API plan and Pro plan?+

The Pro plan is for the main FreeCustom.Email web app — it unlocks client-side features. The API plan is for programmatic access. They are separate subscriptions.

What does "Pro inbox" mean on Growth / Enterprise API plans?+

Inboxes are stored permanently, provisioned on fresh domains, and private. It does NOT grant a webapp Pro account.

What are fresh domain updates and why do they matter?+

Most disposable email services reuse the same domains that end up on blocklists. On Growth and Enterprise, your inboxes are on recently added, unblocked domains. We rotate new domains in regularly.

What is the shared pool vs. dedicated pool?+

On the Free plan, your inboxes share an MX infrastructure pool with all other free-tier users. On any paid plan (Developer and above) you get a dedicated pool — separate MX routing reserved for paying customers.

Can I pay with cryptocurrency?+

Yes! Click 'Pay with Crypto' on any plan to pay with Bitcoin, Ethereum, USDT, and 300+ other cryptocurrencies via NOWPayments. Crypto subscriptions renew via email invoice each period.

How do I use IMAP or POP3 to read my inboxes?+

On Growth and Enterprise plans, connect any standard mail client (Apple Mail, Thunderbird, Outlook) to imap.freecustom.email:993 (IMAP TLS) or pop.freecustom.email:995 (POP3 TLS). Use your inbox email address as the username and your fce_ API key as the password. Each message you fetch costs 5 requests from your monthly quota. Connecting and listing messages are free.

What is the Inbox Generator?+

The Inbox Generator lets you create hundreds of disposable inboxes in a single API call. Each inbox comes with a long-lived public OTP token URL (fceotp_…, valid 365 days) that you can poll without exposing your API key. Available on Developer plan and above. Use POST /v1/inboxes/generate with your Gen API key (fcegen_…) from the Dashboard → Inbox Generator tab.

What are public OTP token URLs?+

When you generate inboxes via the Inbox Generator, each inbox gets a unique fceotp_ token URL valid for 365 days. You poll it with ?parseCode=true to extract OTPs on demand — no API key in the URL, safe for scripts and CI pipelines. parseCode=true calls cost 3 requests (same as the regular OTP endpoint).

How does on-demand OTP extraction (parseCode=true) work?+

API-generated inboxes skip OTP extraction at SMTP delivery time for maximum speed. The email is saved to Redis immediately. When you poll the OTP URL with ?parseCode=true, the API runs the multilingual regex extractor (<1ms, supports 20+ languages including Chinese, Japanese, Korean, Arabic) on the stored text and returns the code live. No re-parsing needed.